Legal

Terms & Conditions

About these terms

These terms govern the purchase of artwork, prints and cards from Jade Boswell, trading as Alma Cara Studio (sole trader, UK), through almacarastudio.com. By placing an order you agree to these terms.

Ordering

Availability is subject to change. Original pieces are one of a kind, and prints are available while stocks last. You will receive an email receipt from Stripe once payment has been received.

Some pieces are also sold through other marketplaces. If a piece has already sold by the time your order can be fulfilled, we will tell you as soon as we can and refund you in full.

Payment

Payment is taken in full at the point of purchase via Stripe, our payment processor. We do not store your payment details. Prices are listed in GBP. Delivery is added at checkout unless your order qualifies for free delivery.

Shipping

We deliver to UK addresses. Delivery costs are shown at checkout and are set out on our Returns & Shipping page. EU and international shipping is available on request. Please contact us before purchasing for a quote. Any import duties, taxes or customs charges are the responsibility of the buyer.

Intellectual property

Buying artwork or a print gives you ownership of the physical item only. Copyright in the artwork, including the right to reproduce it, use it commercially or create derivative works, remains with Jade Boswell unless explicitly transferred in writing.

You may photograph your purchase for personal use and share images on social media, with credit to Alma Cara Studio.

Trade and licensing

Wholesale and licensing enquiries are agreed separately in writing and are not covered by these terms. Please get in touch through the Trade page.

Returns and refunds

Please see our Returns & Shipping page for full details of our 30-day return policy. These terms do not affect your legal rights, including your right to cancel an online order within 14 days of receiving it and your rights if an item is faulty.

Damage in transit

Every order is checked before dispatch. If your order arrives damaged, please photograph both the packaging and the damage within 24 hours of receipt and contact us at jade@almacarastudio.com. We will work with you to resolve this promptly.

Limitation of liability

Our liability is limited to the purchase price of the item in question. We are not liable for indirect or consequential losses. Nothing in these terms affects your statutory rights.

Governing law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms? Email us at jade@almacarastudio.com.